The return to profitability begins with finding what's broken, analyzing root cause, preparing the fix plan, executing the plan and monitoring the performance of the solution to stay the course of profitability.

The EFA Market Check Overview

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We begin with an understanding of your portfolio strategy to align our purposes in the design and structure of our Tool. Rating the Key Indicators that are impacting your profitability provides the data for our root cause analysis and the outline of our recommendations within our EFA Market Plan.

 

Key Indicators

 

BRAND IMAGE

  • Communications / Marketing Impact
  • Likely to Recommend
  • Trust 
  • Website Usability

SERVICE / DELIVERY

  • Ease of Doing Business
  • Quality of Service

PRODUCT

  • Breadth of Line
  • Competitively Priced / Procurement
  • On-time and Complete Delivery
  • Quality

HELP & SUPPORT

  • Accurate and Complete Invoicing and Billing 
  • Company Responsiveness
  • Sustainability Record

SALES EFFECTIVENESS

  • Sales Support Accessibility
  • Salesperson Product Knowledge
 
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Where the EFA Market Analysis identifies the root causes of underperformance the EFA Market Plan formalizes the fix plan that remedies these issues. Working with your team we prioritize each of these activities and execute them consistently with your strategic objectives. Our team provides the project management and routinely communicates status with your team.

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EFA Market Check Dashboard is an ongoing performance measurement tool used to track the remedied issues performed within the EFA Market Plan. This Dashboard gives senior stakeholders insight into their customer-facing performance.

Our Market

Our solutions and expertise are focused on Private Equity B2B services within the low to mid-market with transactions between the $25 to $500 million revenue range. We implement value-creation strategies while
focusing on organic growth and driving improvements to under performing units. And while PE is our primary focus, any private sector company looking for improved performance and results or seeking to improve performance prior to a possible acquisition is a company we can help. Give us a call and let's talk about what you're looking to accomplish.